14-DAY HASSLE-FREE RETURN POLICY
We think you’re going to love your Bruce Sofa/Sectional, but in case you change your mind, you will have 14 days after receiving it to request a return. If you choose to return your sofa, a $49 return shipping fee for each sectional piece will be deducted from your refund..
Any returns must be unused, in new condition, and returned in its original box & packaging.
Once the product is returned to us in its original condition, a refund will be processed, less $49 return shipping fee for each sectional piece (ie a 3-seater sofa = $147 return shipping fee will be deducted from your refund).
Any returned or exchanged Monte product must be unused, in new condition, and returned in its original box & packaging. We are unable to accept returns that are not in their original packaging. Mattresses are only refundable when in original compressed packaging.
To exchange or return an item within the 14 days, contact our customer service team or call 1-866-604-6755 9 am-5 pm EST. Please have your order number & product details ready.
The bassinet sheets and bassinet accessories are final sale.